• General terms and conditions for the transport of Travellers and Hand Luggage of Nederlandse Spoorwegen (AVR-NS)
• General terms and conditions urban and regional public transport the Netherlands; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus and Veolia
• General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys

• NS e-ticket conditions – NS Trains The Netherlands
• Product Conditions for GVB Hour Tickets

• Algemene voorwaarden voor het vervoer van reizigers en handbagage van de Nederlandse Spoorwegen (01-07-2024)
• Algemene voorwaarden stads- en streekvervoer; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus en Veolia
• Algemene voorwaarden NS International; ICE, Intercity Berlin, Intercity Brussel, Eurostar, SNCF, ÖBB, SBB en Thalys

• NS e-ticket voorwaarden – treinen Nederland
• Vervoervoorwaarden E-tickets RET Rotterdam, metro en tram (2020 en 2021)
• Productvoorwaarden GVB uurskaarten

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

ALGEMENE VOORWAARDEN OPERATORS (NL)

• Algemene vervoersvoorwaarden van NMBS – trein België
• Algemene reisvoorwaarden Vlaamse Vervoermaatschappij (20-02-2019) – bus, tram en metro België

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

GENERAL CONDITIONS OPERATORS (ENG)

• Transportation terms of conditions Italo
• Terms of service Trenitalia 
• General Conditions of Sale and Carriage Trenitalia
• Personal Data Protection – Trenitalia

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.

• FAQ EN/DU/IT 
• FAQ ENG – Tranzer app
• FAQ GERMAN – Tranzer app
• Refund information 

GENERAL CONDITIONS OPERATORS (ENG – if available)

• General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys
• Nutzungsbedingungen der Rheinbahn
• Beförderungsbedingungen AVV
• Algemene voorwaarden voor online verkopen in het VBN-en Nedersaksen-tarief
• Tarifbekanntmachungen und Beförderungsbedingungen Deutsche Bahn

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

GENERAL CONDITIONS OPERATORS (FR)

• Conditions Générales de vente SNCF voyageurs
• Conditions Générales de Vente et de Transport Trenitalia
• Les conditions générales de vente | Ouigo

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

GENERAL CONDITIONS OPERATORS (NL)

• Passagiersrechten in het openbaar vervoer Alliance Swiss Pass/SBB

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

GENERAL CONDITIONS OPERATORS (NL)

• Vervoersvoorwaarden EUROSTAR

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

• Specific Terms and Conditions | Renfe
• General Conditions of the Contract of Carriage | Iryo

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

• Přepravní podmínky | Leo Express™

PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER

• Your rights and obligations as a passenger