Recent update: 30 January 2023
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions from the operators, latest travel information and the refund information. We do our best to keep this page up to date. For more information or questions please feel free to contact your Tranzer Business Partner or reach out to communication@tranzer.com
Support for connecting partners
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (ENG)
- General terms and conditions for the transport of Travellers and Hand Luggage of Nederlandse Spoorwegen (AVR-NS)
- General terms and conditions for the transport of Travellers and Hand Luggage of Nederlandse Spoorwegen (AVR-NS) valid from 31 January 2023
- General terms and conditions urban and regional public transport the Netherlands; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus and Veolia
- General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys
ALGEMENE VOORWAARDEN OPERATORS (NL)
- Algemene voorwaarden voor het vervoer van reizigers en handbagage van de Nederlandse Spoorwegen (01-09-2020)
- Algemene voorwaarden voor het vervoer van reizigers en handbagage van de Nederlandse Spoorwegen (geldig vanaf 31 januari 2023)
- Algemene voorwaarden stads- en streekvervoer; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus en Veolia
- Algemene voorwaarden NS International; ICE, Intercity Berlin, Intercity Brussel, Eurostar, SNCF, ÖBB, SBB en Thalys
- Algemene voorwaarden & privacy Flickbike – Nederland
E-TICKET VOORWAARDEN (NL)
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (ENG)
ALGEMENE VOORWAARDEN OPERATORS (NL)
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (ENG)
CONDIZIONI GENERALI DEL SERVIZIO (IT)
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (ENG – if available)
- General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys
- Nutzungsbedingungen der Rheinbahn
- Beförderungsbedingungen AVV
- Algemene voorwaarden voor online verkopen in het VBN-en Nedersaksen-tarief
- Tarifbekanntmachungen und Beförderungsbedingungen Deutsche Bahn
Support for connecting partners
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (FR)
Support for connecting partners
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (NL)