Recent update: 14 maart 2025
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions from the operators, latest travel information and the refund information. We do our best to keep this page up to date. For more information or questions please feel free to contact your Tranzer Business Partner or reach out to communication@tranzer.com
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
- FAQ EN/DU/IT
- Tranzer Terms of use
- Conditions of Carriage
- Ticket conditions
- Get in touch with operators for refunds and other questions
- Overview of travel planners and latest travel information from all operators
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
GENERAL CONDITIONS OPERATORS (ENG)
- General terms and conditions for the transport of Travellers and Hand Luggage of Nederlandse Spoorwegen (AVR-NS)
- General terms and conditions urban and regional public transport the Netherlands; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus and Veolia
- General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys
ALGEMENE VOORWAARDEN OPERATORS (NL)
- Algemene voorwaarden voor het vervoer van reizigers en handbagage van de Nederlandse Spoorwegen (07-06-2023)
- Algemene voorwaarden stads- en streekvervoer; Arriva, Connexxion, EBS, GVB, Hermes, HTM, Qbuzz, RET, Syntus en Veolia
- Algemene voorwaarden NS International; ICE, Intercity Berlin, Intercity Brussel, Eurostar, SNCF, ÖBB, SBB en Thalys
E-TICKET VOORWAARDEN (NL)
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
ALGEMENE VOORWAARDEN OPERATORS (NL)
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
GENERAL CONDITIONS OPERATORS (ENG)
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
This page is especially for Tranzer API users. You can find the latest version of the FAQ, the general conditions and updates about the API. For more information or questions please feel free to contact your Tranzer Business Partner.
GENERAL CONDITIONS OPERATORS (ENG – if available)
- General Terms and conditions NS International; ICE, Intercity Berlin, InterCity Brussel, Eurostar, SNCF, ÖBB, SBB and Thalys
- Nutzungsbedingungen der Rheinbahn
- Beförderungsbedingungen AVV
- Algemene voorwaarden voor online verkopen in het VBN-en Nedersaksen-tarief
- Tarifbekanntmachungen und Beförderungsbedingungen Deutsche Bahn
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
GENERAL CONDITIONS OPERATORS (FR)
- Conditions Générales de vente SNCF voyageurs
- Conditions Générales de Vente et de Transport Trenitalia
- Les conditions générales de vente | Ouigo
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
GENERAL CONDITIONS OPERATORS (NL)
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
GENERAL CONDITIONS OPERATORS (NL)
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER
PLEASE BE AWARE THAT EVERY TIME BEFORE YOUR CUSTOMERS PURCHASE A TICKET THEY MUST ACCEPT THE TERMS AND CONDITIONS OF THE CARRIER